- Posted by:
- Shpigford (40%)
- Location:
- Denver, CO
- Private Message:
- Message me
E-commerce site, 6 y.o. with 3,500 customers
Self defense and home security products niche
- URL: http://www.firsthomesecurity.com/
- Established: Tue, 30 Apr 2002 14:00:00 GMT
- Uniques/Month: 10,000
- Page views/month: 25,000
- Monthly Revenue: 2000
- Google Pagerank: 3
- Listed: Mon, 02 Jun 2008 18:09:03 GMT
Description:
I'm selling my business which I've been running for 6 years. The reason is I don't have time to promote it.
My highest revenue was in 2005 (Yahoo stats show $57,000.00 not including phone and mail orders), then I had my third child (I'm a
female) and just don't have enough time and desire to promote the site.
If you could outsource the promotion, running the site doesn't take much time at all.
You get an order and submit it to a drop-shipper through your online account - takes 2 min per order. Then later you receive UPS
tracking and input it into an order. That's it.
Although I do provide a toll free number I don't get many calls, but if the traffic increases, you can expect more calls. The buyer will
need to change the number anyway or decide not to have a phone order line at all. Same thing with emails, not many.
I use two drop-ship companies. They both are very good in resolving any issues with order delivery (like UPS lost the package or
delivered to the wrong address), they just ship another order while dealing with UPS.
One drop-shipper charges $50 per year ($99 per 3 years) to have an account with them and also $2.50 for each order shipped. I
added this drop-shipper because they have some stun guns my first company doesn't have.
Another drop-ship company is free to join and also provides a phone number for technical questions for my customers.
Returns: This year so far I had 3 returns. Last year 10 returns.
Chargebacks: I only had four "true" chargebacks during all these 6 years. "True" means fraudulent orders. The other chargebacks
people just forgot they ordered and after calling them the disputes were resolved.
I have a merchant account but payment can be taken by Paypal as well.
After deciding to sell the store, I had to transfer it from Yahoo because Yahoo doesn't allow the change of ownership. I did it in mid
April, you can see my Yahoo stats end at this time.
I don't rank well in SE right now. Do adwords. Installed convertion tracking in April and accoring to it got 7 orders, conversion rate
3.3%.
Expenses:
Hosting - $19.95 p/m
Business phone (Vonage) - $19.00
Toll free # - $6-$10
AdWords - $70-$90
Merchant account fees (depends on the sales volume) - last month was $85.00
Phone orders: 2-6 a month, depends on traffic.
Mail orders: 1-2 a month.
Way to increase revenue: add more products. I don't have all the products my drop-shippers have. There are many more. For
example, security cameras.
Customer base: more than 3500. I have all contact information and will transfer it to a buyer.
Revenue 2008:
January: $2,833.00
February: $3,107.00
March: $ 1,938.00
April: $2,438.00
May: $1,298.00
Net income:
2007 - $13,500.00
2008 Jan.-May. - $ 5,560.00
Orders I got after moving site from Yahoo:
http://www.firsthomesecurity.com/auction/Apr.-May.htm
Orders beginning 2002
http://www.firsthomesecurity.com/auction/Report.csv
http://www.firsthomesecurity.com/auction/Revenue%202003.mht
http://www.firsthomesecurity.com/auction/Revenue%202004.mht
http://www.firsthomesecurity.com/auction/Revenue%202005.mht
http://www.firsthomesecurity.com/auction/Revenue%202006.mht
http://www.firsthomesecurity.com/auction/Revenue%202007.mht
http://www.firsthomesecurity.com/auction/Revenue%202008.mht
Revenue Details:
Product sales.
Traffic Details:
68% SE
17% direct
14% referring sites
This link isn't working:
http://www.firsthomesecurity.com/auction/Apr.-May.htm