Frequently Asked Questions
- What are Marketplace Credits used for?
- My credits are showing up but my listing does not
- Help! My Marketplace credits aren't showing up.
- Which currency are all the prices in?
What are Marketplace Credits used for?
Marketplace Credits are used to create listings in all categories of the SitePoint Marketplace, except the free ones. [Questions]
My credits are showing up but my listing does not
This could indicate that you have not fully completed the "Create a Listing" process - possibly because at the end of the process you might not have selected the checkbox to say that you have read our terms and conditions.
If you start the create process again - you will find that you get the chance to reload your previously entered listing details. At the end of the 'Create' process, you should get confirmation that your listing has been posted with a link at the end of the page to view your new listing. [Questions]
Help! My Marketplace credits aren't showing up.
Marketplace credits, when purchased with PayPal, may take up to one hour to show up in your account due to frequent problems associated with PayPal's "Instant Payment Notification" system. If your credits don't show up within an hour, please contact us. [Questions]
Which currency are all the prices in?
All prices are in United States Dollars only. [Questions]