*** 20% discount on help desk software for limited time ***
Power up your support with h2desk help desk software
- Website: http://www.h2desk.com/
- Listed: Wed, 10 Jun 2009 10:23:27 GMT
Description:
Manage Support Tickets & Create a Knowledge Base
Improve your support, provide self service customer support portal to your clients.
Thousands of businesses around the world already decided:
h2desk help desk software is the perfect solution for providing online support to their customers.
Sign up for a 30 day free trial now.
To claim your 20% discount, enter "SITEPOINT" as voucher code during checkout.
Rich feature list
From small businesses to larger corporations, our help desk software gives you the power and control you need to simplify communication with your clients - you'll save time and money
Host it yourself or leave it to us
We offer both solutions, you can choose between our hosted solution and get instant access to your account or download the files and install it on your own server with our two steps installation
Highly customizable
Easily customize the look and feel of the help desk by editing style sheets and template files.
Simple web based access to the control panel, allowing quick and easy configuration of your system
Various license types
Our various licensing ensure that you get the best fit to your needs, from a non-profit and educational institute, through small business to a large enterprise
Save time
Powerful built-in knowledge base system allows your customers to find answers to common problems. Configure automatic responses, predefined replied and more
History and Statistics
Generate extensive statistics for departments, users, peak usage times, and more. Support tickets keep track of customer issues in a threaded format
Get notified without a browser
The tray application just sits and wait just to notify you for new tickets.
No need to refresh the page, you'll get a messenger like notice
Wide browser support
Works well with all major browsers: Firefox, Internet Explorer, Chrome, Opera, Mobile browsers on all operating systems
Integrate with 3rd party apps
Integrate with customer base of popular 3rd party applications:
phpBB, oscommerce, zen-cart, magento and APIs for developers
And much more. Check our website for all features and a demo
http://www.h2desk.com
After Sale Support:
We offer support by our support center (knowledgebase, live chat, forums and support tickets)
Usage Restrictions:
Reseller plans are available, please contact us for more information
Questions to the Seller
This listing has no questions